@import"https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap";:root{--brand-primary: #0d47a1;--brand-primary-light: #1565c0;--brand-primary-lighter: #1976d2;--brand-accent: #1565c0;--color-bg: #f0f4f8;--color-bg-card: #ffffff;--color-bg-card-hover: #f8fafc;--color-bg-input: #f3f3f5;--color-bg-section: #f8fafc;--color-bg-tertiary: #f5f7fb;--color-bg-sidebar: #0d47a1;--color-text-primary: #1e293b;--color-text-secondary: #475569;--color-text-muted: #94a3b8;--color-text-placeholder: #9ca3af;--color-text-inverse: #ffffff;--color-text-on-brand: #ffffff;--color-border: #e2e8f0;--color-border-light: #f1f5f9;--color-border-focus: #1565c0;--color-status-new: #0284c7;--color-status-new-bg: #e0f2fe;--color-status-progress: #0284c7;--color-status-progress-bg: #e0f2fe;--color-status-pending: #ea580c;--color-status-pending-bg: #ffedd5;--color-status-onhold: #d84315;--color-status-onhold-bg: #fbe9e7;--color-status-resolved: #16a34a;--color-status-resolved-bg: #dcfce7;--color-status-closed: #c62828;--color-status-closed-bg: #fef2f2;--color-critical: #e11d48;--color-critical-bg: #ffe4e6;--color-high: #ea580c;--color-high-bg: #ffedd5;--color-medium: #0284c7;--color-medium-bg: #e0f2fe;--color-low: #16a34a;--color-low-bg: #dcfce7;--color-success: #2e7d32;--color-warning: #e65100;--color-danger: #c62828;--color-info: #0277bd;--color-approval-pending-bg: #fef3c7;--color-approval-pending-text: #92400e;--color-approval-pending-border: #fde68a;--color-approval-approved-bg: #dcfce7;--color-approval-approved-text: #16a34a;--color-approval-approved-border: #bbf7d0;--color-approval-rejected-bg: #fee2e2;--color-approval-rejected-text: #dc2626;--color-approval-rejected-border: #fecaca;--color-info-soft-bg: #eff6ff;--color-info-soft-bg-alt: #f8fbff;--color-info-soft-border: #bfdbfe;--color-info-soft-text: #1e40af;--color-success-soft-bg: #f0fdf4;--color-success-soft-border: #86efac;--color-success-soft-text: #166534;--color-danger-soft-bg: #fef2f2;--color-danger-soft-border: #fca5a5;--color-warning-soft-bg: #fffbeb;--color-warning-soft-text: #d97706;--color-bg-subtle: #fafbfc;--brand-gradient: linear-gradient(135deg, #3b82f6, #1d4ed8);--font-family: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--font-size-xs: .72rem;--font-size-sm: .82rem;--font-size-base: .88rem;--font-size-md: .93rem;--font-size-lg: 1.1rem;--font-size-xl: 1.2rem;--font-size-2xl: 1.35rem;--font-weight-normal: 400;--font-weight-medium: 500;--font-weight-semibold: 600;--font-weight-bold: 700;--space-1: 4px;--space-2: 8px;--space-3: 12px;--space-4: 16px;--space-5: 20px;--space-6: 24px;--space-8: 32px;--radius-sm: 6px;--radius-md: 8px;--radius-lg: 12px;--radius-xl: 16px;--radius-2xl: 20px;--radius-full: 9999px;--shadow-sm: 0 1px 2px rgba(0,0,0,.05);--shadow-md: 0 4px 6px -1px rgba(0,0,0,.07), 0 2px 4px -2px rgba(0,0,0,.05);--shadow-lg: 0 10px 15px -3px rgba(0,0,0,.08), 0 4px 6px -4px rgba(0,0,0,.04);--shadow-xl: 0 20px 25px -5px rgba(0,0,0,.1), 0 8px 10px -6px rgba(0,0,0,.05);--transition-fast: .15s ease;--transition-base: .2s ease;--header-gradient: linear-gradient(90deg, #0d47a1 0%, #1565c0 60%, #1976d2 100%);--button-gradient: linear-gradient(90deg, #1565c0 0%, #0d47a1 100%);color-scheme:light}:root[data-theme=dark]{color-scheme:dark;--color-bg: #0f172a;--color-bg-card: #1e293b;--color-bg-card-hover: #273449;--color-bg-input: #0f172a;--color-bg-section: #1e293b;--color-bg-tertiary: #273449;--color-bg-sidebar: #020617;--color-text-primary: #f1f5f9;--color-text-secondary: #cbd5e1;--color-text-muted: #94a3b8;--color-text-placeholder: #64748b;--color-text-inverse: #0f172a;--color-text-on-brand: #ffffff;--color-border: #334155;--color-border-light: #2a3a52;--color-border-focus: #3b82f6;--brand-primary: #3b82f6;--brand-primary-light: #60a5fa;--brand-primary-lighter: #93c5fd;--brand-accent: #3b82f6;--color-status-new: #38bdf8;--color-status-new-bg: rgba(2, 132, 199, .18);--color-status-progress: #38bdf8;--color-status-progress-bg: rgba(2, 132, 199, .18);--color-status-pending: #fb923c;--color-status-pending-bg: rgba(234, 88, 12, .18);--color-status-onhold: #f87171;--color-status-onhold-bg: rgba(216, 67, 21, .18);--color-status-resolved: #4ade80;--color-status-resolved-bg: rgba(22, 163, 74, .18);--color-status-closed: #f87171;--color-status-closed-bg: rgba(198, 40, 40, .18);--color-critical: #fb7185;--color-critical-bg: rgba(225, 29, 72, .2);--color-high: #fb923c;--color-high-bg: rgba(234, 88, 12, .2);--color-medium: #38bdf8;--color-medium-bg: rgba(2, 132, 199, .2);--color-low: #4ade80;--color-low-bg: rgba(22, 163, 74, .2);--color-success: #4ade80;--color-warning: #fb923c;--color-danger: #f87171;--color-info: #38bdf8;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .4);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .5), 0 2px 4px -2px rgba(0, 0, 0, .4);--shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .55), 0 4px 6px -4px rgba(0, 0, 0, .4);--shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, .6), 0 8px 10px -6px rgba(0, 0, 0, .45);--header-gradient: linear-gradient(90deg, #020617 0%, #0d47a1 60%, #1565c0 100%);--button-gradient: linear-gradient(90deg, #3b82f6 0%, #1d4ed8 100%);--brand-gradient: linear-gradient(135deg, #60a5fa, #3b82f6);--color-approval-pending-bg: rgba(234, 179, 8, .16);--color-approval-pending-text: #fde68a;--color-approval-pending-border: rgba(234, 179, 8, .4);--color-approval-approved-bg: rgba(22, 163, 74, .18);--color-approval-approved-text: #4ade80;--color-approval-approved-border: rgba(22, 163, 74, .45);--color-approval-rejected-bg: rgba(220, 38, 38, .18);--color-approval-rejected-text: #f87171;--color-approval-rejected-border: rgba(220, 38, 38, .45);--color-info-soft-bg: rgba(59, 130, 246, .12);--color-info-soft-bg-alt: rgba(59, 130, 246, .08);--color-info-soft-border: rgba(59, 130, 246, .35);--color-info-soft-text: #93c5fd;--color-success-soft-bg: rgba(34, 197, 94, .12);--color-success-soft-border: rgba(34, 197, 94, .4);--color-success-soft-text: #86efac;--color-danger-soft-bg: rgba(239, 68, 68, .12);--color-danger-soft-border: rgba(239, 68, 68, .4);--color-warning-soft-bg: rgba(217, 119, 6, .14);--color-warning-soft-text: #fbbf24;--color-bg-subtle: #131c2e}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{font-size:16px;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}body{font-family:var(--font-family);background:var(--color-bg);color:var(--color-text-primary);line-height:1.5;min-height:100vh}html.theme-soft-transition,html.theme-soft-transition *,html.theme-soft-transition *:before,html.theme-soft-transition *:after{transition:background-color .42s cubic-bezier(.2,.8,.2,1),border-color .42s cubic-bezier(.2,.8,.2,1),color .42s cubic-bezier(.2,.8,.2,1),fill .42s cubic-bezier(.2,.8,.2,1),stroke .42s cubic-bezier(.2,.8,.2,1),box-shadow .42s cubic-bezier(.2,.8,.2,1)!important}@supports (view-transition-name: root){::view-transition-group(root){animation-duration:.62s;animation-timing-function:cubic-bezier(.2,.8,.2,1)}html.theme-view-transition::view-transition-old(root),html.theme-view-transition::view-transition-new(root){mix-blend-mode:normal}html.theme-view-transition::view-transition-old(root){z-index:1;animation:theme-switch-old .62s cubic-bezier(.2,.8,.2,1) both}html.theme-view-transition::view-transition-new(root){z-index:2;animation:theme-switch-reveal .62s cubic-bezier(.2,.8,.2,1) both}}@keyframes theme-switch-reveal{0%{clip-path:circle(0 at var(--theme-switch-x, 50%) var(--theme-switch-y, 50%));filter:brightness(1.08) saturate(1.08)}72%{filter:brightness(1.03) saturate(1.04)}to{clip-path:circle(var(--theme-switch-radius, 140vmax) at var(--theme-switch-x, 50%) var(--theme-switch-y, 50%));filter:none}}@keyframes theme-switch-old{0%{filter:none}to{filter:brightness(.96) saturate(.96)}}#root{min-height:100vh}a{text-decoration:none;color:inherit}button{cursor:pointer;font-family:inherit}input,select,textarea{font-family:inherit}@keyframes pulse-dot{0%{transform:scale(.95);opacity:.8}50%{transform:scale(1.15);opacity:1}to{transform:scale(.95);opacity:.8}}.pulse-dot{animation:pulse-dot 2s infinite ease-in-out}@media(prefers-reduced-motion:reduce){html.theme-soft-transition,html.theme-soft-transition *,html.theme-soft-transition *:before,html.theme-soft-transition *:after{transition:none!important}html.theme-view-transition::view-transition-old(root),html.theme-view-transition::view-transition-new(root){animation:none!important}}html{scrollbar-gutter:stable}body{margin:0;height:100vh;overflow:hidden}#root{height:100%;overflow:hidden}html:has([class*=overlay]:not([class*=leaflet])),html:has([class*=backdrop]:not([class*=leaflet])){overflow:hidden}.card{background:var(--color-bg-card);border-radius:var(--radius-xl);border:1px solid var(--color-border);box-shadow:var(--shadow-sm);overflow:hidden}.card-header{padding:var(--space-5) var(--space-6);border-bottom:1px solid var(--color-border-light)}.card-title{font-size:var(--font-size-base);font-weight:var(--font-weight-bold);color:var(--color-text-primary)}.stat-card{background:var(--color-bg-card);border-radius:var(--radius-xl);border:1px solid var(--color-border);box-shadow:var(--shadow-sm);padding:var(--space-5);text-align:center}.stat-value{font-size:1.8rem;font-weight:var(--font-weight-bold);line-height:1.2}.stat-label{font-size:var(--font-size-xs);color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.04em;margin-top:var(--space-1);font-weight:var(--font-weight-semibold)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:none;border-radius:var(--radius-lg);font-weight:var(--font-weight-semibold);transition:all var(--transition-fast);font-size:var(--font-size-sm);padding:10px 20px;white-space:nowrap}.btn-primary{background:var(--button-gradient);color:#fff;box-shadow:0 4px 14px #1565c059}.btn-primary:hover{filter:brightness(1.1)}.btn-primary:active{transform:scale(.98)}.btn-primary:disabled{opacity:.7;cursor:not-allowed}.btn-secondary{background:var(--color-bg-card);color:var(--color-text-secondary);border:1px solid var(--color-border)}.btn-secondary:hover{background:var(--color-bg-section)}.btn-ghost{background:transparent;color:var(--color-text-secondary);border:none}.btn-ghost:hover{background:var(--color-bg-card-hover)}.btn-sm{padding:6px 12px;font-size:var(--font-size-xs)}.badge{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:var(--radius-full);font-size:.75rem;font-weight:var(--font-weight-semibold);white-space:nowrap}.badge-new{background:var(--color-status-new-bg);color:var(--color-status-new)}.badge-assigned{background:#dbeafe;color:#1d4ed8}.badge-in_progress{background:var(--color-status-progress-bg);color:var(--color-status-progress);display:inline-flex;align-items:center}.spin{animation:spin .8s linear infinite;display:inline-block}@keyframes spin{to{transform:rotate(360deg)}}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.badge-pending{background:var(--color-status-pending-bg);color:var(--color-status-pending)}.badge-on_hold{background:var(--color-status-onhold-bg);color:var(--color-status-onhold)}.badge-waiting_customer{background:var(--color-warning-soft-bg);color:var(--color-warning-soft-text)}.badge-on_review{background:#fff7ed;color:#c2410c}.badge-resolved{background:var(--color-status-resolved-bg);color:var(--color-status-resolved)}.badge-closed{background:var(--color-status-closed-bg);color:var(--color-status-closed)}.badge-cancelled{background:#f4f4f5;color:#71717a}.badge-critical{background:var(--color-critical-bg);color:var(--color-critical)}.badge-high{background:var(--color-high-bg);color:var(--color-high)}.badge-medium{background:var(--color-medium-bg);color:var(--color-medium)}.badge-low{background:var(--color-low-bg);color:var(--color-low)}.badge-draft{background:#f1f5f9;color:#475569}.badge-pending_approval{background:#fef3c7;color:#92400e}.badge-approved{background:#ecfdf5;color:#065f46}.badge-completed{background:#dcfce7;color:#16a34a}.badge-type-standard{background:#f1f5f9;color:#475569}.badge-type-urgent{background:#fff7ed;color:#9a3412}.badge-type-planned{background:#eff6ff;color:#1d4ed8}.badge-risk-low{background:#f0fdf4;color:#166534}.badge-risk-medium{background:#fef9c3;color:#854d0e}.badge-risk-high{background:#fed7aa;color:#9a3412}.badge-risk-critical{background:#fee2e2;color:#991b1b}.badge-open{background:#dbeafe;color:#1e40af}.badge-known_error{background:#fef3c7;color:#92400e}.badge-very_high{background:#fee2e2;color:#991b1b}.input{width:100%;padding:10px 14px;border-radius:var(--radius-lg);border:1px solid var(--color-border);background:var(--color-bg-card);color:var(--color-text-primary);font-size:var(--font-size-sm);outline:none;transition:all var(--transition-fast);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}textarea.input{white-space:pre-wrap;overflow:auto;text-overflow:clip}.input::placeholder{color:var(--color-text-placeholder)}.input:focus{border-color:var(--color-border-focus);box-shadow:0 0 0 3px #1565c01f}.input-error{border-color:var(--color-danger)!important}textarea.input{resize:none}select.input{cursor:pointer}.custom-select-wrapper{position:relative;width:100%}.custom-select-trigger{display:flex;align-items:center;justify-content:space-between;width:100%;min-width:0;padding:10px 14px;border-radius:var(--radius-lg);border:1px solid var(--color-border);background:var(--color-bg-card);color:var(--color-text-primary);font-size:var(--font-size-sm);cursor:pointer;transition:all var(--transition-fast)}.custom-select-trigger:hover:not(.disabled){border-color:var(--color-text-muted)}.custom-select-trigger.open{border-color:var(--color-border-focus);box-shadow:0 0 0 3px #1565c01f}.custom-select-trigger.disabled{background:var(--color-bg-input);color:var(--color-text-muted);cursor:not-allowed;opacity:.8}.custom-select-value{position:relative;display:block;flex:1 1 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.custom-select-icon{transform:rotate(180deg)}@keyframes custom-select-marquee{0%{transform:translate(0)}to{transform:translate(calc(-1 * var(--custom-select-marquee-distance, 0px)))}}.custom-select-dropdown{position:absolute;top:calc(100% + 4px);left:0;right:0;background:var(--color-bg-card);border-radius:var(--radius-md);border:1px solid var(--color-border);box-shadow:0 4px 20px #00000014;max-height:250px;overflow-y:auto;z-index:1800;padding:4px}.custom-select-dropdown.up{top:auto;bottom:calc(100% + 4px)}.custom-select-dropdown.down{top:calc(100% + 4px);bottom:auto}.custom-select-dropdown::-webkit-scrollbar{width:5px}.custom-select-dropdown::-webkit-scrollbar-thumb{background:var(--color-border);border-radius:4px}.custom-select-option{padding:8px 12px;border-radius:4px;font-size:var(--font-size-sm);cursor:pointer;transition:background var(--transition-fast);color:var(--color-text-primary)}.custom-select-option{position:relative}.custom-select-option:hover{background:var(--color-bg-section)}.custom-select-option.selected{background:var(--color-status-new-bg);color:var(--color-status-new);font-weight:var(--font-weight-semibold)}.custom-select-option.highlighted{background:var(--color-medium-bg);color:var(--brand-primary)}.custom-select-option.highlighted:before{content:"";position:absolute;left:0;top:4px;bottom:4px;width:3px;border-radius:0 3px 3px 0;background:var(--brand-primary-lighter)}.custom-select-option.highlighted.selected{background:var(--color-status-new-bg);color:var(--brand-primary)}.custom-select-trigger:focus{outline:2px solid var(--color-border-focus);outline-offset:1px}.custom-select-empty{padding:8px 12px;font-size:var(--font-size-sm);color:var(--color-text-muted);text-align:center}.custom-select-tooltip{position:fixed;z-index:2200;transform:translate(-50%);max-width:min(320px,calc(100vw - 24px));padding:6px 9px;border-radius:8px;border:1px solid var(--color-border);background:var(--color-bg-card);color:var(--color-text-secondary);font-size:.74rem;font-weight:500;line-height:1.35;white-space:normal;box-shadow:var(--shadow-lg);pointer-events:none;animation:custom-select-tooltip-in .12s ease-out}.custom-select-tooltip--right{transform:translateY(-50%)}.custom-select-tooltip--left{transform:translate(-100%) translateY(-50%)}.custom-select-tooltip:before,.custom-select-tooltip:after{content:"";position:absolute;left:50%;transform:translate(-50%);border:6px solid transparent}.custom-select-tooltip--top:before{top:100%;border-top-color:var(--color-border)}.custom-select-tooltip--top:after{top:calc(100% - 1px);border-top-color:var(--color-bg-card)}.custom-select-tooltip--bottom:before{bottom:100%;border-bottom-color:var(--color-border)}.custom-select-tooltip--bottom:after{bottom:calc(100% - 1px);border-bottom-color:var(--color-bg-card)}.custom-select-tooltip--left:before,.custom-select-tooltip--left:after,.custom-select-tooltip--right:before,.custom-select-tooltip--right:after{top:50%;left:auto;bottom:auto;transform:translateY(-50%)}.custom-select-tooltip--left:before{left:100%;border-left-color:var(--color-border)}.custom-select-tooltip--left:after{left:calc(100% - 1px);border-left-color:var(--color-bg-card)}.custom-select-tooltip--right:before{right:100%;border-right-color:var(--color-border)}.custom-select-tooltip--right:after{right:calc(100% - 1px);border-right-color:var(--color-bg-card)}@keyframes custom-select-tooltip-in{0%{opacity:0;transform:translate(-50%) translateY(2px)}to{opacity:1;transform:translate(-50%) translateY(0)}}.custom-select-tooltip--right{animation-name:custom-select-tooltip-side-right-in}.custom-select-tooltip--left{animation-name:custom-select-tooltip-side-left-in}@keyframes custom-select-tooltip-side-right-in{0%{opacity:0;transform:translateY(-50%) translate(2px)}to{opacity:1;transform:translateY(-50%) translate(0)}}@keyframes custom-select-tooltip-side-left-in{0%{opacity:0;transform:translate(calc(-100% - 2px)) translateY(-50%)}to{opacity:1;transform:translate(-100%) translateY(-50%)}}.data-table{width:100%;border-collapse:collapse}.data-table thead tr{background:var(--color-bg-section);border-bottom:2px solid var(--color-border)}.data-table th{padding:12px 16px;text-align:center;font-size:.75rem;font-weight:var(--font-weight-bold);color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.04em;white-space:nowrap;cursor:pointer;-webkit-user-select:none;user-select:none}.data-table th:hover{background:var(--color-bg-card-hover)}.data-table td{padding:12px 16px;font-size:var(--font-size-sm);border-bottom:1px solid var(--color-border-light);text-align:center}.data-table tbody tr{transition:background var(--transition-fast);cursor:pointer}.data-table tbody tr:hover{background:var(--color-status-new-bg)}.data-table tbody tr.selected{background:var(--color-medium-bg)}.data-table tbody tr:nth-child(2n){background:var(--color-bg-section)}.data-table tbody tr:nth-child(2n):hover{background:var(--color-status-new-bg)}:root[data-theme=dark] .data-table tbody tr:nth-child(2n){background:#ffffff06}:root[data-theme=dark] .data-table tbody tr:hover,:root[data-theme=dark] .data-table tbody tr:nth-child(2n):hover{background:color-mix(in srgb,var(--brand-primary) 10%,var(--color-bg-card))}:root[data-theme=dark] .custom-select-option.selected{background:color-mix(in srgb,var(--brand-primary) 18%,transparent);color:var(--brand-primary-light)}:root[data-theme=dark] .custom-select-option.highlighted{background:color-mix(in srgb,var(--brand-primary) 14%,transparent);color:var(--color-text-primary)}:root[data-theme=dark] 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.1s;opacity:0;transform:translateY(10px)}@keyframes impersonation-fade-in{0%{opacity:0}to{opacity:1}}@keyframes impersonation-slide-up{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}@keyframes impersonation-spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}:root[data-theme=dark] .impersonation-banner{background:linear-gradient(90deg,#1d4ed842,#2563eb33 48%,#0f172a29);border-bottom-color:color-mix(in srgb,var(--brand-primary-lighter) 24%,var(--color-border));box-shadow:inset 0 -1px color-mix(in srgb,var(--brand-primary-lighter) 14%,transparent),0 8px 24px #0000002e}:root[data-theme=dark] .impersonation-banner-inner{color:var(--color-text-secondary)}:root[data-theme=dark] .impersonation-banner-inner strong{color:var(--color-text-primary)}:root[data-theme=dark] .impersonation-return-btn{background:color-mix(in srgb,var(--brand-primary) 10%,var(--color-bg-card));border-color:color-mix(in srgb,var(--brand-primary-lighter) 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.15s;flex-shrink:0}.aco-ctrl-icon:hover{background:var(--color-border-light)}.aco-ctrl-icon.muted{background:var(--color-warning-soft-bg);border-color:var(--color-approval-pending-border);color:var(--color-warning)}.aco-dialer{padding:14px 16px;border-bottom:1px solid var(--color-border-light);display:flex;flex-direction:column;gap:8px}.aco-dialer-label{font-size:10px;font-weight:700;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.08em}.aco-dialer-row{display:flex;gap:6px}.aco-dialer-input{flex:1;padding:8px 12px;border:1px solid var(--color-border);border-radius:8px;font-size:14px;color:var(--color-text-primary);background:var(--color-bg-input);outline:none;font-family:inherit;transition:border-color .15s,box-shadow .15s;min-width:0}.aco-dialer-input::placeholder{color:var(--color-text-placeholder, var(--color-text-muted))}.aco-dialer-input:focus{border-color:var(--color-border-focus, var(--color-info));box-shadow:0 0 0 3px #3b82f62e}.aco-dialer-input:disabled{opacity:.5;background:var(--color-bg-section)}.aco-dial-btn{display:flex;align-items:center;justify-content:center;width:38px;height:38px;border:none;border-radius:8px;background:#22c55e;color:#fff;cursor:pointer;flex-shrink:0;transition:background .15s}.aco-dial-btn:hover:not(:disabled){background:#16a34a}.aco-dial-btn:disabled{opacity:.4;cursor:not-allowed}.aco-dialer-hint{font-size:11px;color:var(--color-text-muted);margin:0}.aco-operators{padding:12px 16px 14px}.aco-section-label{font-size:10px;font-weight:700;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.08em;margin-bottom:8px}.aco-operators-list{display:flex;flex-direction:column;gap:2px}.aco-operator-row{display:flex;align-items:center;gap:8px;padding:6px 8px;border-radius:8px;transition:background .1s}.aco-operator-row:hover{background:var(--color-bg-section)}.aco-operator-row.active{background:var(--color-success-soft-bg)}.aco-operator-row.ringing{background:var(--color-warning-soft-bg)}.aco-op-avatar{width:26px;height:26px;border-radius:50%;background:var(--color-border-light);display:flex;align-items:center;justify-content:center;color:var(--color-text-muted);flex-shrink:0}.aco-operator-row.active .aco-op-avatar{background:var(--color-success-soft-bg);color:var(--color-success)}.aco-operator-row.ringing .aco-op-avatar{background:var(--color-warning-soft-bg);color:var(--color-warning)}.aco-op-info{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}.aco-op-name{font-size:12px;font-weight:600;color:var(--color-text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.aco-op-label{font-size:11px;color:var(--color-text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.aco-op-dot{width:7px;height:7px;border-radius:50%;flex-shrink:0}.aco-op-dot.active{background:#22c55e}.aco-op-dot.ringing{background:#f59e0b;animation:dot-pulse 1s ease-in-out infinite}.aco-queue{padding:10px 14px 6px;border-top:1px solid var(--color-border-light)}.aco-queue-count{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;background:#f59e0b;color:#fff;border-radius:50%;font-size:10px;font-weight:700;margin-left:5px}.aco-queue-list{display:flex;flex-direction:column;gap:4px;margin-top:6px}.aco-queue-item{display:flex;align-items:center;gap:8px;padding:6px 8px;background:var(--color-approval-pending-bg);border:1px solid var(--color-approval-pending-border);border-radius:7px}.aco-queue-pulse{width:8px;height:8px;border-radius:50%;background:#f59e0b;flex-shrink:0;animation:dot-pulse 1s ease-in-out infinite}.aco-queue-info{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}.aco-queue-number{font-size:12.5px;font-weight:600;color:var(--color-text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.aco-queue-sub{font-size:11px;color:var(--color-text-secondary)}.aco-queue-dismiss{display:flex;align-items:center;justify-content:center;width:20px;height:20px;border:none;background:transparent;color:var(--color-text-muted);cursor:pointer;border-radius:4px;padding:0;flex-shrink:0;transition:background .1s,color .1s}.aco-queue-dismiss:hover{background:var(--color-danger-soft-bg);color:var(--color-danger)}.aco-fab-queue-badge{position:absolute;top:-4px;right:-4px;width:16px;height:16px;background:#f59e0b;color:#fff;border-radius:50%;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;line-height:1}@media(max-width:768px){.aco-root{bottom:12px;right:12px}.aco-panel{width:calc(100vw - 24px);max-width:360px}}